Privacy Policy
Privacy Policy
Last updated: 2026
Hugloft ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our store.
Information We Collect
We collect information you provide directly, including:
- Name, email address, and contact details when you place an order or contact us
- Billing and shipping address
- Payment information (processed securely — we never store full card details)
- Order history and preferences
We also collect certain information automatically, such as browser type, IP address, pages visited, and referring URLs, to improve your experience.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order status and shipping updates
- To respond to your questions and support requests
- To improve our store and customer experience
- To send promotional emails, if you have opted in (you may unsubscribe at any time)
Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers (such as payment processors and shipping carriers) solely to fulfill your order. These providers are bound by confidentiality agreements.
Cookies
Our store uses cookies to enhance your experience, remember your cart, and analyze traffic. You can disable cookies in your browser settings, though some features may not function correctly.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at j.maghous@gmail.com.
Data Security
We implement industry-standard security measures to protect your data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this privacy policy, please contact us at j.maghous@gmail.com.